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Frequently asked questions
What makes your pieces more ethical and planet-conscious?
You’ll find a mindful approach in how we create: we collaborate with local Indian craft clusters and aim to honour artisan skill throughout the process. It’s fashion with intention, where craft and consciousness walk hand in hand.
When will your order be dispatched?
For orders within India, dispatch usually takes 5–7 business days. If you’re ordering from outside India, timing depends on the destination, and customs may add a little extra time. You’ll get updates along the way, so you’re never left guessing where your piece is. Check out our T&Cs for all the details.
Do you ship internationally?
Yes, we do ship beyond India. Delivery timelines depend on the destination, and customs clearance may add a little extra time.
How should you care for your Anoushka Agarwal piece?
Dry cleaning is the best way to help your garment stay vibrant and well-shaped. Store it in a cool, dry place away from direct sunlight so the colours stay bold and the details stay beautiful, wear after wear.
How can you pay for your order?
You can complete your purchase through our secure checkout powered by Razorpay. Depending on what appears at checkout, you may be able to pay using options such as cards, UPI, net banking, or wallets. Smooth, secure, and ready when you are.
Can you request a custom design or alteration?
Yes, you can request customisation for select designs. Share your ideas and preferences, and we’ll see what’s possible. Message us on WhatsApp at +91 9211370448 to start the conversation.
How can you check where your order is after dispatch?
Once your order leaves our studio, you’ll receive tracking details by email or message. You can follow its journey from our hands to yours, and if anything looks unclear, just reach out—we’ll help you track it down.
How can you find your best fit before checkout?
Start with the size chart on the product page and compare it with your own measurements. If you’re between sizes or want a more tailored fit, reach out before you order and we’ll help you decide. A little check now saves a lot of guesswork later.
Will every handcrafted piece look exactly the same?
Not quite—and that’s the magic. Because each garment is handcrafted, small variations in print, embroidery, texture, or finish can happen. Those little differences are what make your piece feel special, like wearable art with its own personality.
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